Plaza Premium Lounge (T5)
London Heathrow · London
Guide by Lounge Frog
Details checked
Inside the terminal
Inside Terminal 5
Plaza Premium Lounge (T5) isn't marked on Mapbox's floor plan yet; it's on level 2, near gate A7. The other lounges in the terminal are pinned.
- Level
- 2
- Near gate
- A7
- Terminal
- Terminal 5
- Directions
- How to find it ↓
- Club Aspire Lounge (T5)Level 1
At a glance
Overlooks the runway from the north end of T5A, with a fully serviced bar, seasonal hot food, showers and plenty of seating.
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How it worksWho gets in
Check the program, card, flight and guest conditions before relying on entry.
Cards that get you in: Aeroplan Visa Infinite Privilege, Aeroplan Visa Infinite Privilege, Altitude Black, Altitude Reserve (discontinued, closed to new applicants), Business Centurion Card, Business Platinum Card
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Entry and guest policy
Priority Pass, LoungeKey and DragonPass members: guests per the card's allowance. Walk-up entry sold by the hour; children under 2 free.
Location & opening hours
London Heathrow · Terminal 5 · Near gate A7
Airside on Level 2 of T5A departures, next to gate A7 at the north end of the concourse.
- Opening hours
- 4:45 AM – 9:30 PM daily
- Local time · Europe/London
- Lounge history
Opened 2017
Editorial ratings
14 of 15 metrics scored. The score is the average of the rated metrics; unrated areas are not included.
What a 5 means for each metric
- Seating & comfort
- plenty of comfortable seats, easy to find one
- Quiet
- calm enough to work, read, or nap
- Space
- never feels packed, even at peak
- Food
- real meals, fresh and varied
- Drinks & bar
- good pours, real selection, no nickel-and-diming
- Coffee
- barista-made, not a push-button machine
- Wi-Fi
- fast and reliable for video calls
- Power outlets
- an outlet at every seat
- Workspace
- desks, quiet rooms, phone booths
- Showers
- clean, available without a long wait
- Restrooms
- clean, plentiful, well kept
- Cleanliness
- tables bussed fast, nothing sticky
- Staff & service
- attentive, friendly, quick
- Views & light
- tarmac views, natural light
Not yet rated: Exclusivity. How we rate
Photos3
Quick answers
Who can get into Plaza Premium Lounge (T5)?
Plaza Premium Lounge (T5) lists access through DragonPass, LoungeKey, Plaza Premium and Priority Pass (Priority Pass entry from 05:30; 2-hour maximum stay). Entry depends on the program's eligibility rules and lounge availability. Priority Pass, LoungeKey and DragonPass members: guests per the card's allowance. Walk-up entry sold by the hour; children under 2 free. Lounge Frog last checked this in November 2026.
What are the opening hours of Plaza Premium Lounge (T5)?
Plaza Premium Lounge (T5) is open 4:45 AM – 9:30 PM daily (local time, Europe/London). Lounge Frog last checked this in November 2026.
Where is Plaza Premium Lounge (T5)?
Plaza Premium Lounge (T5) is in Terminal 5 at London Heathrow (LHR), near gate A7. Airside on Level 2 of T5A departures, next to gate A7 at the north end of the concourse.
Does Plaza Premium Lounge (T5) have showers and a bar?
Plaza Premium Lounge (T5) has 2 shower suites, a full bar and seating for about 150.
How good is Plaza Premium Lounge (T5)?
Lounge Frog rates Plaza Premium Lounge (T5) 4.9 out of 5 overall, the average of 14 editorial metrics such as food, drinks, seating and quiet.
Compare Plaza Premium Lounge (T5)
Other lounges in Terminal 5
7 more at LHR. Entry eligibility varies by lounge.
- British Airways Galleries Club B Gatessatellite club4.814 scored metrics
- British Airways Galleries Club Northhub club4.714 scored metrics
- British Airways Concorde Roomfirst class flagship4.614 scored metrics
- British Airways Galleries Club Southhub flagship4.614 scored metrics
- British Airways Galleries Firstpremium4.614 scored metrics
- Club Aspire Lounge (T5)independent4.013 scored metrics
- British Airways Arrivals Loungearrivals lounge3.415 scored metrics
Traveller reviews
What people who've been say. One review each; you can update yours.
From the news desk
Coverage
Lounge Frog guides, independent reporting, and primary sources for this lounge.
Ranking ·
The 10 best airport lounges in Europe: October 2026
London supplies six of Europe's ten highest-rated photographed lounges this month, Rome two, and Paris and Istanbul one each. Munich drops out for lack of photos.
Ranking ·
The 10 best Amex Platinum lounges: October 2026
Ranking ·
The 10 best Priority Pass lounges: October 2026
Roundup ·
A £195 Heathrow lounge that is not in the airport: DiamondAir opens an off-site VIP room with car transfers
Roundup ·
British Airways will finally build a Terminal 5C lounge at Heathrow, but not until late 2028
Roundup ·
Heathrow T5's Club Aspire closes Nov 2 for a No1 Lounge rebuild. Here is where to go instead
- The Professional Traveller
Plaza Premium Lounge Heathrow Terminal 5 – All You Need to Know
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- Turning Left For Less
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- Head for Points
Review: the Plaza Premium lounge at London Heathrow Terminal 5
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- American Express
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- The Airport Lounge Bro
Plaza Premium Lounge Heathrow Terminal 5 Review
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- Mr Plane Guy
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- Turning Left For Less
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- Travel Codex
Review: Plaza Premium Lounge London Heathrow Terminal 5
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