One of seven lounges in Terminal 5, ranking 4th among them. A first-class flagship lounge with room to get work done in peace and food and drink worth arriving early for. A lounge you'd be glad to have time in. Concorde Room gets you in.
Programs that admit you. Hold one directly, or a card that unlocks it, and this lounge is yours.
Each metric is scored 1–5. The overall rating is their average.
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Overall
out of 5 · 14 metrics
5 = calm enough to work, read, or nap
5 = never feels packed, even at peak
5 = real meals, fresh and varied
5 = good pours, real selection, no nickel-and-diming
5 = barista-made, not a push-button machine
5 = fast and reliable for video calls
5 = an outlet at every seat
5 = desks, quiet rooms, phone booths
5 = clean, available without a long wait
5 = clean, plentiful, well kept
5 = tables bussed fast, nothing sticky
5 = attentive, friendly, quick
5 = tarmac views, natural light
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