United Arrivals Lounge
London Heathrow · London
Guide by Lounge Frog
Page updated
Inside the terminal
Inside Terminal 2
United Arrivals Lounge isn't marked on Mapbox's floor plan yet; it's on level 1. The other lounges in the terminal are pinned.
- Level
- 1
- Terminal
- Terminal 2
- Directions
- How to find it ↓
- Aer Lingus LoungeLevel 5
- Lufthansa Business LoungeLevel 5
- Lufthansa Senator LoungeLevel 5
- United ClubLevel 1
At a glance
One of nine lounges in Terminal 2, ranking 7th among them. An arrivals lounge with food worth planning a meal around, staff who look after you, and a door that keeps the crowds out — though the coffee is machine-made. It leaves drinks self-serve. Hours are 6 AM – 2 PM daily. Fine for a layover, not a reason to plan one. No network or membership access is recorded. Check the operator's current entry requirements.
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How it worksWho gets in
Check the program, card, flight and guest conditions before relying on entry.
No network or club access is recorded. Confirm eligibility with the lounge operator.
Entry and guest policy
Arriving United Polaris business class passengers on a same-day flight landing before noon; Air Canada also uses it for eligible arriving business class passengers. No guests. United Club memberships and one-time passes are not accepted.
Location & opening hours
London Heathrow · Terminal 2
Landside on Level 1 of the Terminal 2 arrivals area: after baggage reclaim and customs, turn left and follow the Arrivals Lounge signs. Shared with Air Canada.
- Opening hours
- 6 AM – 2 PM daily
- Local time · Europe/London
Editorial ratings
8 of 15 metrics scored. The score is the average of the rated metrics; unrated areas are not included.
What a 5 means for each metric
- Seating & comfort
- plenty of comfortable seats, easy to find one
- Food
- real meals, fresh and varied
- Drinks & bar
- good pours, real selection, no nickel-and-diming
- Coffee
- barista-made, not a push-button machine
- Wi-Fi
- fast and reliable for video calls
- Power outlets
- an outlet at every seat
- Staff & service
- attentive, friendly, quick
- Exclusivity
- premium-cabin or invitation only; no day passes or lounge networks
Not yet rated: Quiet, Space, Workspace, Restrooms, Cleanliness, Views & light. How we rate
Quick answers
Who can get into United Arrivals Lounge?
Lounge Frog has not recorded access programs for United Arrivals Lounge. Check with the lounge operator for current entry requirements.
What are the opening hours of United Arrivals Lounge?
United Arrivals Lounge is open 6 AM – 2 PM daily (local time, Europe/London).
Where is United Arrivals Lounge?
United Arrivals Lounge is in Terminal 2 at London Heathrow (LHR). Landside on Level 1 of the Terminal 2 arrivals area: after baggage reclaim and customs, turn left and follow the Arrivals Lounge signs. Shared with Air Canada.
Does United Arrivals Lounge have showers and a bar?
United Arrivals Lounge has self-serve drinks. Shower availability is not confirmed by a recorded suite count; check with the operator for availability and charges.
How good is United Arrivals Lounge?
Lounge Frog rates United Arrivals Lounge 3.6 out of 5 overall, the average of 8 editorial metrics such as food, drinks, seating and quiet.
Other lounges in Terminal 2
8 more at LHR. Entry eligibility varies by lounge.
- Singapore Airlines SilverKris Loungeairline lounge4.814 scored metrics
- United Clubinternational4.814 scored metrics
- Air Canada Maple Leaf Loungeairline lounge4.614 scored metrics
- Plaza Premium Lounge (T2)independent4.614 scored metrics
- Lufthansa Business Loungeairline lounge3.914 scored metrics
- Lufthansa Senator Loungeairline lounge3.714 scored metrics
- Aer Lingus Loungeairline lounge3.115 scored metrics
- No1 Lounge (T2)independent3.014 scored metrics
Traveller reviews
What people who've been say. One review each; you can update yours.
From the news desk
Coverage
Lounge Frog guides, independent reporting, and primary sources for this lounge.